The smartphone revolution has created an all-in-one platform in which users can easily communicate easily with their friends as well as handle everyday tasks, such as banking or shopping. Is your business taking advantage of this crucial new channel?
At its most basic, a chatbot is a piece of software that uses a messaging system to interact with visitors to your site to provide information and assistance when needed. If needed, chatbots can also be programmed to accept payments, schedule meetings, set reminders and more.
We’re all quite used to hearing the catchphrase “think outside the box” especially in the world of business from our colleagues, clients and suppliers. What does it mean to you and what exactly is “the box” anyway?